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Served expired food on my honeymoon cruise – am I owed anything?

Cruise lines aren’t exactly known for their culinary experiences, but Moshe Wealcatch’s story takes the cake, as they say. Sure, […]

A legitimate complaint wrapped inside a frivolous one — should I let this case go?

I don't normally dismiss cases reflexively, but when I hear someone complaining about special meals, it takes a lot for me to follow through and contact an airline on their behalf.