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Oh no! JetBlue breaks guitars, too?

Add the word "breaks guitars" after any company, and everyone knows exactly what you're talking about.

When do JetBlue’s vouchers expire? Whenever it says they do

JetBlue is one of only a few airlines that issues flight vouchers when a fare drops after you book it, […]

Does JetBlue owe her anything for amorous passenger incident?

To say that Cristi Mitchell felt uncomfortable on a recent JetBlue Airways flight from Phoenix to Boston might be something […]

“There were angels all around me on that JetBlue flight”

Early boarding privileges are typically reserved for frequent fliers and passengers with obvious disabilities. But on a recent JetBlue Airways […]

What do you do when points vanish into thin air?

When Jonathan Govias tries to transfer 6,000 points from one frequent flier program to another, they go missing. No one is willing to help him recover the missing miles. Are they gone for good?

Is this any way to treat a member of the President’s Club?

Sarena Wiener thought she'd taken every precaution before embarking on her Vantage Deluxe World Travel tour of India recently. Her flight itinerary gave her plenty of time to make her connections, she had purchased travel insurance, and to besides, she was a valued customer -- a member of Vantage's "President's Club."

Passport mix-up leads to a missed tour

When Doris Lemonovich booked a vacation package for two to Costa Rica through Gate 1 Travel, she thought the passport requirements were clear: All she needed was a passport that wouldn't expire for the next month, according to the State Department.
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