Anyone who needs a case study about the perils of airline codesharing should look no further than Kun-Yang Lee’s story.
He was flying from Geneva to Kaohsiung City, Taiwan, last month. The ticket, booked through Expedia, was issued through Japan Airlines, had Japan Airlines flight numbers, but one leg of the flight — from Geneva to London — was on codeshare partner British Airways.
But that’s not the problem. At least not entirely.