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“I am afraid we are victims of a scam”

Lynda Shirley thinks she’s been scammed.

Help! My hotel is being renovated – and my vacation just got a lot more expensive

When her hotel is sold unexpectedly, it throws Miriam Ingber's vacation plans in turmoil. Who should help her fix this problem?

I had a panic attack and it ruined my honeymoon

Here's another one for my "honeymoon from hell" file. It comes to us by way of Christine Vianello, who was all set to fly to Jamaica after getting married last October when something went terribly wrong.

Can this trip be saved? They didn’t have my smoking room, so who pays to fix it?

Like 21 percent of other Americans, Larry Vail smokes. Having a room where he can light up is important when he travels, so when he booked his accommodations at the Sunset Jamaica Grande Resort & Spa through Bookit.com, he made sure it was a designated smoking room.

Beaches vacation goes bust, but how about that ticket promise?

Jen Knight's family was looking forward to an all-inclusive vacation in Ocho Rios, Jamaica, until the resort sent her some bad news: Her hotel, Beaches Boscobel, would be closed for renovations.

Predatory tourism? Visitor details a “horrible” vacation in Jamaica

High crime. Outrageous prices. Fees everywhere.

Hey, where’s my ride?

Her vacation package includes transfers from the airport to her hotel. But when she lands in Kingston, Jamaica, there's no van to pick her up. What does N.M. Johnston's tour operator, Apple Vacations, owe her?
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