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A long, bumpy ride to denied-boarding compensation

Tom Posch missed a weekend trip to Cleveland last summer after United Airlines overbooked his flight. Normally, travelers in Posch’s shoes would quietly accept the flight vouchers the airline offered as compensation.

A “no show” gets a second chance on Spirit Airlines

When David Ennis checked in for a recent Spirit Airlines flight from Detroit to Fort Myers, Fla., an agent told him the flight was oversold. When he tried to fly the next day, Spirit told him he was a "no show" for his flight and was holding a worthless ticket. Here we go again.
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