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Can this trip be saved? Icelandair’s ESTA snafu strands 18-year-old in UK

Carrie LaMarr is steamed at Icelandair. Because of a misunderstanding over her son's visa requirements, he was denied boarding on a flight this summer. He had to stay in Europe two extra days and pay another $905 to fly home.

Everything you’ve ever wanted to know about flying and volcanoes but were afraid to ask

The ash from an Eyjafjallajokull glacier volcanic eruption in Iceland that forced the cancellation of more than 4,000 flights in Northern Europe this morning has raised some questions about the rights of air travelers, and particularly how EU laws handle displaced passengers.