Velta Mahon’s airline ticket credit is gone and she says it’s Hotwire’s fault. Is there any hope of a refund?
Debra Weissman can’t get to Seattle because of a hurricane. Her cruise line will only offer a 75 percent credit toward a future sailing, even though she bought insurance. Is that enough?
"What do you mean, everything will probably be alright,” Kari snapped at the person on the other end of the phone.
When Greg Caravelli's flight to Cancun, Mexico, was cancelled in October because of Hurricane Rina, his tour operator, Apple Vacations, offered a full refund. United Airlines, which was supposed to fly him back home, returned his money. But the airline on which he was flying to Mexico, USA 3000 Airlines, did not.
When hurricane Irene plowed through the Northeast late last summer, she didn't just leave half of New England underwater. The storm also ruined a vacation or two, including the tour of Niagara Falls Jim Allendoerfer had set up for his fiancee and her family.
It wasn’t the 5.8 magnitude earthquake that rattled Richmond just a day before we were supposed to arrive.
Calling the Caribbean island of St. Lucia "picturesque" may be like saying Miss America is beautiful. And how.