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My ticket credit is gone — can you help me get it back?

Velta Mahon’s airline ticket credit is gone and she says it’s Hotwire’s fault. Is there any hope of a refund?

Help! I can’t make my cruise because of a hurricane

Debra Weissman can’t get to Seattle because of a hurricane. Her cruise line will only offer a 75 percent credit toward a future sailing, even though she bought insurance. Is that enough?

Dodging a tsunami in Hawaii — again

"What do you mean, everything will probably be alright,” Kari snapped at the person on the other end of the phone.

USA 3000 Airlines meets grounded passenger “halfway” after hurricane cancellation

When Greg Caravelli's flight to Cancun, Mexico, was cancelled in October because of Hurricane Rina, his tour operator, Apple Vacations, offered a full refund. United Airlines, which was supposed to fly him back home, returned his money. But the airline on which he was flying to Mexico, USA 3000 Airlines, did not.

Case dismissed: Canceled our tour after a hurricane — how ’bout a refund?

When hurricane Irene plowed through the Northeast late last summer, she didn't just leave half of New England underwater. The storm also ruined a vacation or two, including the tour of Niagara Falls Jim Allendoerfer had set up for his fiancee and her family.

Road trip update: Chased by a hurricane, headed toward an earthquake

It wasn’t the 5.8 magnitude earthquake that rattled Richmond just a day before we were supposed to arrive.

Seeing both sides of St. Lucia

Calling the Caribbean island of St. Lucia "picturesque" may be like saying Miss America is beautiful. And how.