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    Why can’t I leave a review about my vacation rental from hell?

Why can’t I leave a review about my vacation rental from hell?

Diana Younts’ problem isn’t her vacation rental from hell. That one, she fixed on her own.

Was this Grand Canyon vacation rental a grand scam?

The rental cabin in Williams, Ariz., she found through VRBO.com had three bedrooms -- the perfect size for her family. So last year, Trudi Wood sent the owner a $839 check for a deposit.

No sense of ownership in home rental phishing scams

The rental villa on the French Riviera that Sonia Guillaume found online looked picture-perfect. It featured an impeccably manicured garden, spacious living areas, a pool and stunning views of the medieval village of St. Paul de Vence.

A VRBO phishing scam with an unhappy ending

Today I'm revisiting a case I first reported on back in November and followed up on last month. It involves Tania Rieben, who had rented a condo in Maui through VRBO.com.

No hot water in my Paris rental apartment

When the hot water doesn't work in your hotel room, you call the front desk and with any luck, it gets fixed. But what if you're in a rental apartment?

Case dismissed: The “carefree” rental guarantee didn’t cover her

Amy Hutt is no beginner when it comes to the vacation rental game. She’s booked several homes through VRBO.com, a site owned by HomeAway, in the past, and she felt confident about turning to it for a trip to Bali this fall.

Case dismissed: A “disgusting” apartment rental and no refund

When Steven Silverman found an apartment in London through HomeAway, one of the largest home rental sites, he was sure it would be perfect. After all, the site specifically guarantees its rental properties won't be misrepresented.