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Was this Grand Canyon vacation rental a grand scam?
72 comments
HOMEAWAY
72 comments
No sense of ownership in home rental phishing scams
The rental villa on the French Riviera that Sonia Guillaume found online looked picture-perfect. It featured an impeccably manicured garden, spacious living areas, a pool and stunning views of the medieval village of St. Paul de Vence.
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91 comments
A VRBO phishing scam with an unhappy ending
Today I’m revisiting a case I first reported on back in November and followed up on last month. It involves Tania Rieben, who had rented a condo in Maui through VRBO.com.
Or at least, she thought she had.
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123 comments
No hot water in my Paris rental apartment
When the hot water doesn’t work in your hotel room, you call the front desk and with any luck, it gets fixed. But what if you’re in a rental apartment?
That’s the situation faced by Amy Maas when she rented a flat in Paris a few weeks ago through HomeAway.com.
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66 comments
Case dismissed: The “carefree” rental guarantee didn’t cover her
Amy Hutt is no beginner when it comes to the vacation rental game. She’s booked several homes through VRBO.com, a site owned by HomeAway, in the past, and she felt confident about turning to it for a trip to Bali this fall.
But this time, she lost.
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42 comments
Case dismissed: A “disgusting” apartment rental and no refund
When Steven Silverman found an apartment in London through HomeAway, one of the largest home rental sites, he was sure it would be perfect. After all, the site specifically guarantees its rental properties won’t be misrepresented.
Maybe the apartment’s owner didn’t get that memo.
Silverman says the rental, for which he paid £1,350, was “disgusting” and didn’t meet his requirements. He’d specifically asked for an air-conditioned unit, and was promised one. But that’s not what he got, he says.
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