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    This Frigidaire doesn’t refrigerate – why won’t my warranty work?

This Frigidaire doesn’t refrigerate – why won’t my warranty work?

Lisa Veyka’s air conditioner stops working just before a hot holiday weekend. Why won’t anyone help her?

The unauthorized guide to fine print, holiday edition

When Ben Blout invoked a big-box store's "low price promise" after discovering a lower price on his merchandise, he learned something customers rediscover every holiday shopping season: some restrictions apply.
  • Happy holidays? JetBlue slams grieving grandson with booking fee, walk-up fare
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    Happy holidays? JetBlue slams grieving grandson with booking fee, walk-up fare

Happy holidays? JetBlue slams grieving grandson with booking fee, walk-up fare

If an airline tells you it offers a more humane way to travel, should you hold it to that promise?

Bad holiday travel advice – and the bad pundits who give it

I’m done with offering the same dry travel advice every year at about this time. Finished!

The smarter consumer: Beware of these holiday scams

The holidays are high season for scam artists.
By |November 15th, 2011|OYS|0 Comments|

Driving home for the holidays? You’ll get there — eventually

There’s good news and bad news for motorists this holiday season.

The most congested national park in America is …

.. Yosemite National Park in California. That's according to a new survey by TomTom, which aggregated the average speeds of vehicles traveling through the parks, based on anonymous user-shared data using its navigation devices.