Help!

Help! My Airbnb host changed my dates

Within 15 minutes of making his reservation, Artur Rzadkowolski noticed the dates of his request had been changed. When the error could not be resolved, he canceled his reservation, but only received a partial refund from Airbnb. Continue reading…


Shoddy accounting leaves customer on hook after sunk cruise

Stuart Gantman and his wife had hoped to take their grandchildren on a Windstar Cruise to Central America. They booked two connecting cabins through American Express for an eight-day cruise to Panama and Costa Rica for themselves and their grandchildren, and upgraded so that they could receive two “free” days on the ship, at the beginning and end of their cruise.
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