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Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
I was charged a $14 booking fee! Is this a scam?
Why did Google replace my defective phone with a refurbished one?
OK, Google, I’m not that Sheila Lamb
Google can’t find a refund for this Zagat customer
How to protect yourself from fake ads
What to do when Google isn’t your friend
Four years later, did Google kill flight search?
Uh-oh, my Google Nexus is DOA
Want better airline service? Power up your smartphone
Commentary The Navigator
Do you trust GPS directions?
What’s your favorite way to communicate when you’re away? Here’s ours
Google’s little flight search problem
“Scammed” book trailer gets banned by Google
Need a flight? Just Google it
Is the travel industry thinking small or just being small-minded?
Need an airline ticket? Surprisingly, “meta” search is where most travelers start
What autocomplete says about your airline preferences
What Google Wave taught me about travel writing
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