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Don’t be a chip-and-pinhead!

If you happen to drive down the Brenner Autobahn between Austria and Italy this summer, here’s a little advice for […]

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    The three kinds of hospitality you’ll encounter on the road

The three kinds of hospitality you’ll encounter on the road

I’m writing this at the end of a long road trip through France, Germany and Italy, a journey on which […]

What to do when your river cruise turns into a bus tour

It was supposed to be the vacation of a lifetime for Pat and James Frost — a river cruise in France on the Viking Europe, from Avignon to Chalon-sur-Saône. The retired couple from Concord, Ohio, even added three days in Paris to round off their bucket-list getaway.

Did Carnival do enough for these Destiny passengers?

Frank and Lucy Pirri are unhappy with their cruise on the Carnival Destiny, and they’re even more unhappy with how […]

“I think they’re being needlessly greedy”

A date on a ticket can be a small but important detail. And no place is that more true than in Europe, where dates have a way of getting reversed.

Is a burned-out clutch automatically my fault?

After only a few miles, her rental car stops running. Now Hertz is demanding 1,233 pounds for a replacement clutch. Doesn't insurance cover the damage? Apparently not.

Do I deserve a refund for a “minor” problem on my river cruise?

Bill and Mary Lou Haas were looking forward to a peaceful European river cruise booked through Vantage Travel during the Christmas holidays. But their expectations were figuratively shattered when they found several unexpected guests would be joining them on their vacation: kids.
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