You break it, you pay for it. Unless you’re traveling. If they break it, you pay for it, too.
After Cathleen Kirk flew from Oakland to Washington for a funeral in April, she noticed something unusual: Her online travel […]
Glenn Rossi’s recent Avis car rental had him seeing double. Literally.
Pat Shopher’s car rental experience in Germany ends in confusion when her reservation is canceled and then reinstated at a higher rate. Now she has two bills for the same rental. What should she do?
Gabriel Sabbagh is double-billed for gas in Pittsburgh. Shell can't show a receipt for the first purchase. Is there any hope for a refund?