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Double-booked on Orbitz – but why didn’t they tell me?

Chuck Harding accidentally made two reservations when he booked a trip from Chicago to St. Louis last year. He thinks […]

These travel double standards have gotta go!

You break it, you pay for it. Unless you’re traveling. If they break it, you pay for it, too.

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    Well, it’s not quite a full refund, but it’ll do — or will it?

Well, it’s not quite a full refund, but it’ll do — or will it?

After Cathleen Kirk flew from Oakland to Washington for a funeral in April, she noticed something unusual: Her online travel […]

Billed twice? There’s a fix for that, travelers

Glenn Rossi’s recent Avis car rental had him seeing double. Literally.

Oh no, I’m stuck with two car rental bills

Pat Shopher’s car rental experience in Germany ends in confusion when her reservation is canceled and then reinstated at a higher rate. Now she has two bills for the same rental. What should she do?

What’s your problem? Double-billed by my gas station

Gabriel Sabbagh is double-billed for gas in Pittsburgh. Shell can't show a receipt for the first purchase. Is there any hope for a refund?
By |October 17th, 2011|OYS|13 Comments|