A site that advocates for you
Skip to content
Support This Site
Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
New rule: No more price increases after you buy a ticket
Transportation Department wants airlines to reveal all fees and an airfare — or two
The truth about the government’s new “full fare” disclosure rule
Everything you need to know about the new denied boarding compensation rules
New requirements would force international airlines to monitor and respond to passenger complaints
Government to airlines: Put it in the contract!
New rules would require airlines to meet “minimum” customer service standards
The $7.8 billion question
Government will require airlines to offer “complete picture” of ground delays
New tarmac delay contingency plans — what’s in it for you?
Proposed government rule would force airlines to disclose “full price” of tickets
A perfect score for Southwest Airlines — perfectly awful!
Ray LaHood: “We’re in the era of full disclosure”
LaHood on Spirit’s carry-on baggage fees: “We’re gonna hold the airline’s feet to the fire on this”
Is the Transportation Department about to turn up the heat on airlines?
Is the Transportation Department really “open”? No, but it’s getting there
Want fast action on a travel complaint? Try DOT’s new site
Transportation Department steps up efforts in aviation consumer protection
New airline rules address tarmac delays, retroactive contract changes, disclosures
Government issues “precedent-setting” fines against three airlines in Rochester delay incident
The ultimate punishment? Internet travel agency faces record fine for advertising violations
A $30,000 fine for filing a late report? Wow,
the Transportation Department is serious
Is the Department of Transportation
protecting air travelers?
Sky-high government fines against United, US Airways for safety violations
Government to airlines: limiting lost-luggage compensation “a violation” of regulations
Tarmac delay hall of shame: US Airways loses in latest month
The truth about those controversial $10 holiday airfare charges
Get smart. Sign up for the newsletter.