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Should I Take The Case?
The Travel Troubleshooter
New airline rules yet to be enforced, even as DOT levies record fines
New rules for airline fees are a partial victory for travelers
Are new airline fee disclosure rules any good?
The truth about “hidden” airline fees
Where’s the outrage?
How should airline fees be displayed?
Are the government’s new airline consumer protection rules good for passengers?
Weekend survey: Should peanuts be banned from planes?
Tarmac delay hall of shame: holiday edition
“No text message or phone call is worth the risk”
The DOT hears our SOS
Great idea! US government to require rear-mounted video cameras in cars by 2014
Travel agency whacked with $200,000 fine for offering “free” flights with Sandals vacations
Unbelievable! Airline fined for … operating an airline without a license?
Delta fined $100,000 for misleading baggage brochure
Now that the tarmac delay rule is “working as planned” should the government shorten the leash?
Should airlines be allowed to trade slots?
El Al fined by government for “deceptive” luggage reimbursement rules
Tarmac-delay rule gives air travelers more respect
Driving somewhere this month? September is one of the safest
Air travelers, let your voices be heard
Government says airlines “not required” to refund taxes on nonrefundable tickets
Did the airline industry fund controversial tarmac delay study?
The Travel Critic
How to turn customers into critics? It’s in the fine print
Airline passengers get a chance to be heard on proposed regulations
“Every on-time departure, every bag and every customer interaction really counts”
The hard facts about the peanuts-on-a-plane rule everyone’s talking about
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