Checking your suitcase now costs more than your airline ticket. It’s time for this to end.
There’s a new milestone in American air travel: checking your suitcase may now cost more than your seat.
DEPARTMENT OF TRANSPORTATION
She prepaid for checked bags on Frontier. The price changed after she hit “confirm.”
Kristen Rodriguez thought she had scored a deal when she prepaid for her checked baggage on Frontier Airlines.The airline app showed a straightforward offer: $29 for each checked bag, each way, for two passengers.
Orbitz promised me a free bag on my flight to Frankfurt. Why do I have to pay?
Patrick Bruce books flights through Orbitz with “free” checked bags — only to learn the airline’s ticket includes no such perk. Who’s responsible for his $540 baggage fee shock?
Are airlines about to get a free pass from the government?
Picture this: You’re driving 85 in a 65-mph zone, and a state trooper pulls you over. But instead of a $200 ticket, he hands you a warning and a pamphlet on the importance of speed limits.
Why can’t I get a refund for my canceled Alaska Airlines flight from Expedia?
Laura Hughart has fought Expedia for almost a year to reclaim $500 for a canceled Alaska Airlines flight. But she’s caught in a loop between two airlines and an online travel agency. Will anyone help her?
He accepted a $15,000 offer to give up his seat. Then Delta called him a liar
When Daniel Christiansen boarded a recent Delta Air Lines flight from Salt Lake City to Palm Springs with his wife and infant daughter, he thought he’d hit the jackpot. He thought wrong.
Don’t let your airline rights fly away. Here’s how to protect them
You can almost feel it when you fly these days. It’s that sense that you’re a second-class citizen with limited rights — or none at all.
Airlines want to roll back consumer protections — will your rights disappear?
Imagine this: Your flight’s been delayed over and over. But when you ask a lone worker staffing the customer service counter for help, he just shrugs. There’s no meal voucher, no compensation — not even an apology. Just an indifferent employee telling you to deal with it.
Airline seats are too small. Here’s what we need to do.
Planes don’t just feel more cramped than ever — they are more cramped. There’s also a growing realization that small seats pose a real threat to our health and safety. And while there are ways to beat the system, the ultimate fix isn’t up to passengers.
Refund confusion after United Airlines cancels his tickets. But where’s the money?
When United Airlines cancels her husband’s flight, it promises Maxine Biggs a prompt refund. So why is she still waiting for her $1,751 six months later?