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The Travel Troubleshooter
Department of Transportation
Phones on planes are inevitable. If you don’t like them, don’t fly.
Phones on planes? Let’s settle this once and for all
As airline complaints soar, the government comes to the rescue
What did federal agencies do for travelers in 2013?
Commentary The Navigator
Are lax rules slowing down airline ticket refunds?
Tarmac delays, R.I.P.? Don’t bet on it
“The Department of Transportation has used a bazooka to kill an ant”
No more lawsuit limits for passengers under proposed government rules
Airlines must “promptly” notify passengers of flight delays under proposed rule
LaHood on Spirit’s carry-on baggage fees: “We’re gonna hold the airline’s feet to the fire on this”
Is the Transportation Department about to turn up the heat on airlines?
Is the Transportation Department really “open”? No, but it’s getting there
Want fast action on a travel complaint? Try DOT’s new site
The ultimate punishment? Internet travel agency faces record fine for advertising violations
Can the government regulate fees for checked baggage? The Transportation Department has a canned answer
Delta and United face steep fines for codesharing, denied-boarding violations
Government says airlines are responsible for valuables checked on international flights
Who gives a hoot about 14 CFR Part 234? You should
It’s official: airlines must double compensation for bumped passengers
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