DAMAGE

Did he damage his Enterprise rental car? Hail, no!

Earlier this month, Jason Kirkpatrick rented a car from Enterprise to take his daughter to a doctor’s appointment in Lubbock, Texas. He picked the car up at 8 a.m., made the 120-mile drive, and brought the vehicle back unharmed.

When Kirkpatrick returned it at 2:00 p.m., he skipped the long line at the counter and left the keys in a drop box.

Big mistake.
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Looks like this Payless customer didn’t pay enough

It’s a recurring story on our help forums:

Guy rents car. Guy allegedly damages car. Guy is asked to pay lots of money to repair allegedly damaged car — and then some.

Mickey Rory’s case is an “and then some” story. He recently rented a car from Payless, got into a little fender-bender, and then received a bill for the damage, plus a little extra.
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