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Did Budget send me the wrong damage claim?

Budget wants Guilhem Ibos to pay $3,000 for damage to his rental car. But wait! Is that Ibos' rental car in the photo? No, it isn't.

Enterprise sent me a bill for “hidden” damage

When Frederick Dintzis returns his rental car to Enterprise, it tells him the car looks fine. But four hours later, all is not well. The underside of his car has been damaged, it claims. It wants him to pay for the repairs. Is that fair?

When renting a car, no good deed goes unpunished

After Chandra Bhandaru points out a few scratches on a Hertz rental, the car rental sends a bill — and then another bill. Now the company wants to refer the matter to a collection agency. What happened?

I didn’t scratch the floor on my vacation rental – why should I have to pay?

The circumstances of Saundra Lyon-Reiser's recent home rental were less than ideal. She'd gathered her extended family in Aptos, Calif., to bury her mother and grieve their collective loss.

Is Advantage trying to scam me for damage to my rental car?

You know the ding-and-dent car rental scam? Sure you do.

Am I responsible for damage under my rental car?

Brad Joiner discovers a damaged underside to his Enterprise rental after he parks it in his driveway. He's sure it isn't his fault, but the car rental company begs to differ. It wants him to pay $826.

A rental car bill I don’t think I deserve

After a grill falls off her rental car, Alamo sends her a bill for $669. Does she have to pay?