DAMAGE

Home Depot keeps cooking

William Leeper hauled his new $404 GE kitchen range home himself from the local Home Depot only to find some of the external metal damaged right out of the box.

Returning or exchanging the range was no trivial task, even if Home Depot took responsibility. How would he be compensated for the aggravation and time?

Before Leeper could consider the answer, Home Depot made it right — and then some.

Leeper has a knack for happy endings when things go awry with a new product purchase, and was the subject of a similar previous story about Kiwi polish.
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