Dollar didn’t have my rental car — but it still charged me $82!
Dollar doesn’t have the rental car Beth Bonness reserved in Atlanta, but that’s not stopping it from charging her $82. Can it do that? And how does she get a refund?
Dollar doesn’t have the rental car Beth Bonness reserved in Atlanta, but that’s not stopping it from charging her $82. Can it do that? And how does she get a refund?
If you’ve ever had to go toe to toe with a big company over a missing refund, then you’ll relate to Alejandro Soler’s recent problem with PayPal and Chase.
Ronald Crossley’s Hamilton Beach toaster oven doesn’t work. And apparently, neither does the Hamilton Beach customer service department. How does he get this appliance fixed?
Evonne Hopkins books a room at a bed & breakfast that doesn’t have a bathroom. Can she get her money back?
Nicole Morin wants her money back for the “unsafe” vacation rental she booked through Vrbo. And she wants me to help her get it.
PayPal won’t refund an unauthorized charge on John Boham-Cook’s account, even though it reversed two others by the same fraudster. How can he get the company to see things his way?
Krishnamurthy Viswanathan’s hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?
Oh, the lengths some people will go to get better customer service. Like recording phone calls with a customer service agent.
What’s wrong with Britt Lane’s bed? And why won’t Ashley Furniture fix it for her? She’s been sleeping on the floor since she ordered the furniture from the retailer.
Steve Feiertag’s flights from Palm Beach to Reykjavik are messed up, but Chase Ultimate Rewards won’t help him fix them. Is he about to lose $5,000?