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Why can’t I cancel my DirecTV contract?

Yan Qi wants to get out of her DirecTV contract — a contract she says she didn't knowingly sign. Is there any hope for waiving its $380 early cancellation fee?

What to do when Ashley’s Home Care is a no-show

The $99 voucher Gabi Tanis bought through LivingSocial for power washing is worthless. Making matters worse, the company won't refund her money. What now?

Should US Airways compensate me for a lodging error?

Ken Middleton and his girlfriend were flying back to the mainland after enjoying a vacation in Hawaii. At least, they were supposed to be. But their US Airways flight was canceled because of a mechanical problem and they were rebooked on a flight 24 hours later.

Who’s to blame for this timeshare disaster?

Consumer advocate William Leeper recently accepted a "Mission Impossible" case involving a questionable timeshare purchase in Mexico. What's that? We had you at "timeshare"? But it gets worse. Much worse. I'll let him explain.

Errors of omission: 3 tips on how to avoid a disclosure scam

They say the devil is in the details. Moyosore Otepola would probably agree.

My river cruise turned into a bus trip – how about a refund?

Al Chapper's trouble with Vantage Worldwide River Voyages isn't just the most common river-cruise question I get. It's the most common cruise complaint, period.

Help, I’ve reached a dead end with my Verizon iPhone

No matter what Jim Howell tries, he can't seem to get his Verizon iPhone to work. Should the wireless carrier let him out of his contract?