Quantcast

I probably can’t help these customers, but should I still try?

If you knew you were a consumer advocate but knew you probably couldn’t help a consumer, what would you say? […]

You call this consumer advocacy?

"Do you ever strike out?” readers of my syndicated newspaper column often ask me. They see my Q&A feature in their travel section, and every week the good guys win.

FAA bill offers a mixed bag for air travelers

It looks as if the Federal Aviation Administration reauthorization bill can fly, after all.

Are consumer advocates an endangered species?

These are hard times for consumer advocates.
Open Popup
  • shutterstock_43621333

    Whoa there!

    Did you know that you’re missing the very best part of this site? Elliott’s E-Mail, my weekly newsletter, tells you how to be a smarter consumer, how to avoid scams and swindles, and contains the most insightful commentary online.





    Already subscribed? Just click the “x” and I’ll ride off into the sunset. Please enable cookies on your browser, and this notice will disappear forever.