Verizon has sent a collection agency after Christopher Clauson after he cancels his phone service. Is there any way to get them off his back?
Ah, the perils of being your own travel agent.
Kalevi Ruuska contacted me with an urgent problem recently. One of his friends was being asked to pay an odd cancellation fee by Air Berlin, and would not take "no" for an answer. The airline had hired a collection agency to pursue its claim.
Travel companies routinely use collection agencies as tools to enrich themselves at their customers' expense. That's what seemed to be happening to Gabrielle Durana when her online travel agency tried to strong-arm her into paying $1,700 for an airline ticket it lost. But looks can be deceiving.
Travel companies are sending collection agencies after their customers with greater frequency. Here are five things you need to know.
Can an airline send a debt collector after you to pay for a missed flight? Strangely, the answer is: yes.