Before I get into today’s post, a word or two about On Your Side. A few readers have concluded that this is a travel site — and with good reason. After all, the wiki only contains the names and numbers of travel companies.
Today’s addition of hotel contacts is unlikely to change that perception.
Just wait. With the completion of the hotel database, we’ll be moving on to other industries. My goal is to bring On Your Side wiki categories to every major business. Whether you’re buying a car or a cell phone, I want to be sure you know who to get in touch with when you run into problems.