Another Enterprise roof damage claim? Why not!

Her son rented a car from Enterprise Rent-A-Car and returned it when the local location was closed. So he did what they tell their customers to do with big, bold signs: Park and lock the vehicle, note the mileage on the rental agreement, and drop the keys in the drop box.
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Please, no more car rental surprises!

When you rent a car, all you really want are the keys and reliable directions, thanks very much. No surprises.

But a surprise is exactly what Theresa Speake says she got when she rented a car in Cancun, Mexico, recently.
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These car rental tolls have taken a toll on her

Chhaya Kulkarni was broadsided with tolls on her last visit to Florida and she wants to avoid another run-in with these unwelcome fees.

“We ended up paying $45 extra for a $4.50 toll since we had to go through the same toll plaza three times,” she says. “The rental company charged $15 for each time.”
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Hidden car rental fees can hurt international travelers – but they don’t have to

We’ve all been there.

You step off the plane after a long flight ready to start your vacation, find your luggage at baggage claim and stride confidently to the rental car desk.

With your prepaid confirmation voucher in hand, you think you’re ready to go. You expect to be handed the keys and ushered into a like-new vehicle that’s two sizes larger than anticipated. You know, the way it happens in commercials.

What happens instead? You’re delayed at the counter. Then you’re hit with additional, unexpected charges.
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