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When renting a car, no good deed goes unpunished

After Chandra Bhandaru points out a few scratches on a Hertz rental, the car rental sends a bill — and then another bill. Now the company wants to refer the matter to a collection agency. What happened?

Billed twice? There’s a fix for that, travelers

Glenn Rossi’s recent Avis car rental had him seeing double. Literally.

They underestimated us – their mistake!

Richard Barnes wishes he hadn't rented the car.

You deserve a refund for those junk fees

What if they had to give it all back?

Losing it over car rental “loss of use”

After Ben Harris dropped off his Mazda 3 rental at the airport in Maui last December, a Hertz agent pointed to some scuffed paint on the underside of the front bumper. Although the employee asked Harris to fill out an incident report, he assured Harris that it was just a formality, and that he wouldn't get a bill for the damage.

Can technology help you turn the tables on your car rental company?

If you're tired of technology being used against you -- and how can you not be after the the latest NSA spying allegations -- then you'll probably appreciate this man-bites-dog story.

Here are a few insider tips for finding what you lost this summer

Don't lose it this summer. At least not the way Jennifer and Pat Mangold did when they stayed in the Florida Keys last August.