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    When you’re traveling, a picture can be worth a thousand dollars

When you’re traveling, a picture can be worth a thousand dollars

You don’t have to be an expert on photographic evidence to take snapshots of your rental car before you drive […]

The travel industry cracks down on smokers

Landra Osmus doesn’t smoke. So when she checked out of the Comfort Suites at Sabino Canyon in Tucson, Ariz., recently, […]

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    “It’s amazing to me that Enterprise can get away with this”

“It’s amazing to me that Enterprise can get away with this”

You’ve probably heard Karen Moyer’s story before.

Broadsided by a rental car damage claim

There’s damage to the undercarriage of Jessyka Glatz’s rental car, at least according to Hertz. But is the car in […]

If they lie to us, why can’t we lie back?

Travel companies lie to you all the time. Why can’t you lie right back?

When renting a car, no good deed goes unpunished

After Chandra Bhandaru points out a few scratches on a Hertz rental, the car rental sends a bill — and then another bill. Now the company wants to refer the matter to a collection agency. What happened?

Billed twice? There’s a fix for that, travelers

Glenn Rossi’s recent Avis car rental had him seeing double. Literally.