Here’s a problem I run into every now and then, and which I normally refer back to the airline – which usually tells the passenger “tough luck.”
But this one is a little different. It comes to me by way of Laura Lee, who had made reservations to fly from Sacramento, Calif., to New York on United Airlines for Nov. 6.
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Archie Wong and his family found themselves stranded in Hawaii after American Airlines canceled their flight from Kona to Los Angeles recently.
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Question: I recently tried to book a four-star hotel in New York through Expedia’s unpublished rates section, which doesn’t reveal the name of the hotel until you pay for it. The hotel we ended up with was DoubleTree by Hilton New York Chelsea, which is only listed as a three-star hotel on other popular websites. I understood before calling that Expedia has a no-cancellation policy on the unpublished hotel rates, but I figured if I called right away I might be lucky enough to get it canceled.
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As American Airlines pilots formed picket lines at airports across the country last week and the nation’s third-largest air carrier canceled hundreds of flights, David Ludt made the difficult decision to redeem all of his AAdvantage miles for a flight to Europe next year.
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Question: Travelzoo ran this deal a few weeks ago that offered two nights in Palm Springs, Calif., including dinner for two.
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Question: I booked a ticket on United Airlines through Cheaptickets.com from Washington to Colorado Springs, Colo., recently. My reservation even appeared on the United Airlines website (I’m an elite-level customer on United).
All’s good, right? Five days before my flight, I checked and the reservation was gone. I went to Cheaptickets and the website had a note that my reservation was canceled. No notification — nothing.
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Sheila Drezner Freedman’s problem with Tauck dates back to February 2010, and although the high-end tour operator thinks it is closed, she’s still fighting.
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