I did not cause this damage and told him I wanted to dispute the claim. He gave me a form to complete and told me not to do anything — including notifying my insurance company — until I heard back from Budget.
I received a letter from Budget in February, stating that I would be held responsible for the damage. I immediately notified my credit card insurance company, through which my rental was covered.
To make a long story short, my credit card company is denying the claim because it was filed on the 46th day after the incident, even though I filed the claim the same day that I was notified I was being held responsible.