The last time I tried to engage a TSA agent in conversation, it was just before getting an enhanced pat-down earlier this year. I introduced myself and he mumbled something that I don’t remember.
Let’s just say he wasn’t very talkative.
That’s about to change.
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One of the most questionable business practices among car rental companies is when it resizes its fleets to lift profits, a practice apparently pioneered by Enterprise. But now Dollar appears to have outdone it by changing its car sizes at just one location.
David Costner describes his recent experience at Dollar in Boston as “a car rental experience that just about hits my worst-ever mark.”
How so?
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