“As far as I can tell, this company doesn’t have a clue about ethical business practices”

One of the most questionable business practices among car rental companies is when it resizes its fleets to lift profits, a practice apparently pioneered by Enterprise. But now Dollar appears to have outdone it by changing its car sizes at just one location.

David Costner describes his recent experience at Dollar in Boston as “a car rental experience that just about hits my worst-ever mark.”

How so?
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