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Are airlines pulling a bait-and-switch?

Alina Novak’s complaint had a familiar ring to it. While she was searching for an inexpensive round-trip ticket from Toronto […]

Westgate promised, but did it deliver?

Westgate promises Matt Solum "free" ski lessons, tickets and cruise vouchers as part of his timeshare purchase. But when it doesn't deliver, should he get his money back?

Is this a cruise club bait-and-switch?

Even though having the words “cruise” and “club” in a single sentence are probably enough to make some of you […]

No, this isn’t a Hotwire bait-and-switch (or is it?)

Kim Gandy is an experienced traveler, and she she'd like to think she wouldn't fall for a scam. But when she tried to book a rental car through Hotwire recently, she thinks she may have been duped.

The low airfare that vanishes in a click

Now you see it. Now you don't. When you're airfare shopping, attractive prices can vanish in a split second.

Hey Southwest, if this isn’t bait-and-switch then why does it feel that way?

It just happened to me.

Bait and switch insanity? Quoted $270 for a rental car, but charged $1,227

Philip Getson thought he'd have to pay $270 for his Hertz rental in Cancun. He though wrong. His final bill came to a shocking $1,227.
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