Fred Rotgers' recent flight from San Juan to Newark was canceled because of the weather. At least, that's what United Airlines claims.
There’s no worse form of torture for travelers like Jeanne Marchadie than having to endure the sound of people yakking […]
Loyalty. It ain't what it used to be.
If you've experienced a recent flight delay or service disruption, then you probably know that for better or worse, no one says "I'm sorry" like an airline.
If airport security is so good, why do passengers feel so bad?
Try not to laugh too loudly the next time a flight attendant makes one of those pre-flight announcements to thank you for your business and say, "We know you have a choice in airlines."
Information is power.