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    They’ve redefined an airline ticket – it’s time to fix that

They’ve redefined an airline ticket – it’s time to fix that

OK, here’s an easy question: What’s an airline ticket?

Yes, I have a blacklist. Can you guess who’s on it?

It started with a seemingly harmless question left on my personal Facebook page.

Should airlines charge more for a seat assignment?

Sometimes, when a traveler asks for help, your best response is to listen.

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    Will new airline regulations help passengers — or hurt airlines?

Will new airline regulations help passengers — or hurt airlines?

At 36,361 words, the document laying out the latest proposed Transportation Department passenger protection rule is an epic, a few […]

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    You’re not so special! The hidden messages of the airline industry

You’re not so special! The hidden messages of the airline industry

Sometimes, airlines reveal their true feelings about you with a simple word or phrase.

If they lie to us, why can’t we lie back?

Travel companies lie to you all the time. Why can’t you lie right back?

Are airlines going to get away with a lie?

If the airline industry gets its way, and its cleverly named Transparent Airfares Act of 2014 passes, then the price […]