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Should I book my next trip directly?

From airlines to hotels, travel companies are trying to persuade you to book directly. There are benefits to that — […]

  • Everything you ever wanted to know about travel agent commissions (but were afraid to ask)
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    Everything you ever wanted to know about travel agent commissions (but were afraid to ask)

Everything you ever wanted to know about travel agent commissions (but were afraid to ask)

Before you hire a travel agent, you should watch this video. It’s everything you need to know about how your […]

How do you find a good travel agent?

What should you look for when you’re trying to find a good travel agent? I break it down for you.

When should I not use a travel agent?

Yes, there are times when you should book a trip yourself. Here are a few questions you should ask yourself […]

Is your travel agent biased?

Ever wondered if you’re getting the lowest airfare or the best possible routing when you buy a plane ticket? Of […]

Her “personal cruise consultant” dropped the ball — should I pick it up?

One of the cardinal rules of my consumer advocacy practice is to never get between a travel agent and a […]

Should I fire my travel agent?

Brian Durbin’s destination wedding is off to a bad start. His travel agent isn’t returning his calls and he and his fiancée are afraid everything isn’t going to run smoothly. What do you do when your travel agent goes AWOL?