What are your rights as a hotel guest?

What are your rights as a hotel guest?

If you’re staying at a hotel, your rights are spelled out in your state’s lodging laws and in the property’s terms and conditions. But don’t lean on those for better customer service. I explain what to do.

Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or contact him at . Got a question or comment? You can post it on the new forum.

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