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Elliott Report

Elliott Report

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Editorial cartoon showing a confused balding middle-aged man in a white shirt and tie standing on his front lawn looking up at a small light blue mini refrigerator that has been mysteriously returned to his porch steps after being picked up by FedEx, illustrating how third-party seller returns can fail in unexpected ways

Walmart told me to donate my broken refrigerator — then things got strange

Editorial cartoon showing a worried gray-haired man at an outdoor table at a tropical resort with palm trees and ocean in the background, looking shocked at his laptop displaying "YOUR CREDIT SCORE" with a red downward-trending arrow, illustrating how a timeshare upgrade dispute caused his credit score to drop 43 points despite following the company's payment hold instructions

Help! My Hilton downgrade has left me in limbo

Watercolor editorial illustration of a father in a white shirt and red tie standing with his young son who carries a backpack at an American Airlines departure gate, with an American Airlines plane visible through the window beyond the closed gate door, illustrating how families get separated when airlines pull passengers from boarding lines and document involuntary bumping as voluntary

American Airlines claims I voluntarily gave up my seat, but that’s a lie

Editorial cartoon showing an anxious traveler in a blue polo shirt grimacing as he stuffs a large purple roller suitcase into an open green airport trash can, with empty seating areas and large glass windows visible in the background, illustrating the increasing trend of travelers abandoning their luggage at airports to avoid baggage fees

The great luggage abandonment: Why travelers are ditching their bags at the airport

Destinations

Vicky Tohopu, owner of NIU Shack in Raiatea, collects herbs for her vegan lunch

On Tahiti’s outer islands, time is the ultimate luxury

Two repurposed concrete grain silos in Copenhagen converted into modern office space, an example of the city's adaptive reuse of old industrial buildings.

Sustainability you can feel: Copenhagen’s Nordic take on green tourism

Architect Anders Lendager with a graying beard and dark bomber jacket gesturing with both hands as he speaks in front of his timber-clad TRÆ office building in the Sydhavnen port district of Aarhus, Denmark, with the wooden facade and large windows visible on the left and modern high-rise buildings, a construction crane, and a freight truck in the background under an overcast sky

Wooden skyscrapers, next-level recycling: How Aarhus wants to become one of the most sustainable cities in the world

Klaus Melbye, director of the Wadden Sea Centre, surveys wildlife at a dike in Wadden Sea National Park.

Sustainable tourism: Can visitors save Denmark’s Wadden Sea?

Advocacy

Cartoon of a frustrated traveler with arms crossed standing between two suitcases in an empty airport gate area, beneath a large red departures sign reading "FLIGHT DOES NOT EXIST."

Booking.com said my flight was confirmed, but the airline says it never existed

Cartoon of a shocked couple standing beside their blue rental Jeep, staring wide-eyed at a small pile of sand on the ground next to the vehicle's tire.

Budget’s $125 sand trap: When does a “dirty” floor mat become a rental car rip-off?

Cartoon of a glum man standing alone outside a packed UFC arena as crowds stream past him to the entrance, illustrating a fan shut out of an event he paid for but could not attend.

StubHub’s FanProtect guarantee fails: The $4,606 ticket he never got

Stylized illustration of a distressed traveler clutching his chest in front of a palm-lined hospital as medical staff wheel a patient on a gurney toward the entrance, evoking a vacation cut short by a family emergency.

The hotel refunded his money, but the booking site kept it anyway

More from Elliott Confidential

  • Your airport lounge pass Is worthless—unless you do this
    June 29, 2026 by Christopher Elliott
    The overcrowded airport lounge is no longer a perk. It is purgatory. Karin Kemp can tell you why. She had a four-hour stopover in Washington and thought it was the perfect chance to use her lounge pass. She was wrong. The lounge was full, an agent ordered her to wait, and she finally got in […]
  • America gave the world the gift of travel. Now it’s destroying it.
    June 28, 2026 by Christopher Elliott
    America gave the world the modern vacation. But as the United States turns 250, it is on the verge of destroying it. The country pioneered the idea that an ordinary person could go somewhere purely for recreation. The long weekend, the affordable plane ticket, the great American road trip, all of them are U.S. exports. […]
  • Where’s the red line on airline fees?
    June 27, 2026 by Christopher Elliott
    If you are flying with kids, here is a little good news: you will not have to pay extra to sit together, even on Ryanair, the notoriously fee-crazy Irish carrier. Europe's largest discount airline adjusted its family-seating policy this week after a UK regulator forced its hand, having spent years charging parents a fee just […]
  • No more digital detoxes? Why you should keep your phone with you when you travel
    June 26, 2026 by Christopher Elliott
    Michelle Girasole thought she knew Rhode Island's Beavertail State Park well enough to leave her phone in the car. It was a warm summer morning, and she wanted to catch the sunrise with her terrier, Scooter, and enjoy a few minutes without calls, texts, or notifications. Then she followed Scooter off the path and lost […]
  • My buyer made a big mistake, so why did StubHub charge me $1,782?
    June 25, 2026 by Christopher Elliott
    Mark Christensen had sold tickets on StubHub for more than 20 years, so he knew the drill. He listed a pair of two-day Metallica tickets, found a buyer, and transferred them exactly the way StubHub requires. For this tour, a single transfer covered both nights. The buyer used the tickets the first night without a […]

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