Got a complaint? Here’s how to be heard
If you have a complaint about any product or service, you’ll definitely want to read this week’s Mint.com column about how to let your voice be heard as a consumer. Even if you think you’re an expert consumer, you might pick up a tip or two. (And if you want to get really smart, check out my new book.)
Last week was so busy that I didn’t have time to send out a newsletter. I was in New York to attend the Allianz rebranding party (they changed their name from Access America) and see the christening of the new Disney ship, the
Fantasy. Here’s a slideshow of snapshots from the ship. Many thanks to my friends at Allianz for inviting me to their event; it was great to see so many familiar faces and to catch up.
I want to give a big shout-out to my friends over at
TripInsuranceStore.com – Steve, Deanna, Becky, Mary. They’ve been faithful underwriters of this site, and if you ever need a travel insurance policy, they’ll give you one-on-one advice at 1-888-407-3854. Please stop by and visit them before your next vacation.
By the way, if you want to support the consumer advocacy work of this site and reach tens of thousands of potential customers,
*protected email*. Question of the week: Do you work for a car rental company? Are you a former car rental employee? If so, I’d like to hear from you. I’m working on a story about damage claims, and your insights would be much appreciated. *protected email*
• Does the TSA have a breast fixation? You might want to
examine the evidence in my latest Huffington Post column.
• Are pre-checked boxes a thing of the past? Perhaps. I take a look at this controversial online sales technique
in my latest Washington Post column.
• Did someone say “cases”? I’ve got plenty of ‘em. Here’s someone who had a r
eally, really bad flight. And someone whose cruise went nowhere. And someone whose luggage fees were miscalculated.
Thanks for reading my consumer advocacy site. Big changes are coming to this newsletter and website, and you’ll read about them here first. I hope you’ll come along for the ride!
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