500 W. Madison Street
Suite 1000
Chicago, IL 60661

(312) 416-0018
(888) 656-4546

How to get through to an operator
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Of the three major online agencies, Orbitz has a well-established reputation for making the most of the latest technologies. But until recently, it hardly applied those innovations where they were most needed: in the customer service department. Several new customer-focused initiatives promise to change that. But it is still too early to tell how they might improve the overall customer experience in the long term.

If you have a customer complaint, please read this before contacting the company.

Customer service resources

Customer service main page
Terms and conditions
Customer support


Orbitz: @Orbitz
Orbitz Customer Care Team: @OrbitzCareTeam

Primary e-mail

[email protected]

Primary contact

Stephen Sedlak
Director, customer relations
[email protected]
(312) 416-0018

Chief executive (*)

Barney Harford
Chief executive officer
[email protected]
(312) 416-0018

What others have to say about Orbitz

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.