500 W. Madison Street
Suite 1000
Chicago, IL 60661

(312) 416-0018
(888) 656-4546

How to get through to an operator
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Social media


Orbitz is one of the big three online travel agencies. It has a reputation for creatively using technology to help travelers, and relatively few service complaints.

If you have a customer complaint, please read this before contacting the company.

Customer service resources

Orbitz Customer Care Team via Twitter: @OrbitzCareTeam

Primary e-mail

[email protected]

Primary contact

Carolyne Crawford
Vice President Customer Experience
[email protected]

Stephen Sedlak
Director, customer relations
[email protected]
(312) 416-0018

Chief executive (*)

Barney Harford
Chief executive officer
[email protected]
(312) 416-0018

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.