500 W. Madison Street
Chicago, IL 60661
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Of the three major online agencies, Orbitz has a well-established reputation for making the most of the latest technologies. But until recently, it hardly applied those innovations where they were most needed: in the customer service department. Several new customer-focused initiatives promise to change that. But it is still too early to tell how they might improve the overall customer experience in the long term.
If you have a customer complaint, please read this before contacting the company.
Customer service resources
Director, customer relations
Chief executive (*)
Chief executive officer
What others have to say about Orbitz
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.
* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.