225 Brae Boulevard
Park Ridge, NJ 07656
How to get through to an operator:
Press no keys. Wait for operator.
Hertz Worldwide Customer Relations
P.O. Box 26120
Oklahoma City, OK 73126
(888) 777-6095 and press 3 at first prompt
Hertz has a better-than-average reputation for customer service, although recent efforts to collect new fees from its drivers have made a dent in it. Still, the company does far better than many other car rental companies.
If you have a customer complaint, please read this before contacting the company.
Customer service resources
Staff vice president, worldwide customer services administration
Joseph F. Eckroth
Senior Vice President, Global Customer Care and Chief Information Officer
Chief executive (*)
Mark P. Frissora
Chief Executive Officer and Chairman of the Board
What others have to say about Hertz
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.
* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.