333 108th Ave NE
Bellevue, WA 98004

Phone: (425) 679-7200
Toll-free number: (800) 397-3342 or (800) 615-1053
Fax: (425) 679-7240

How to get through to an operator
Press # # #.


Expedia is not just one online agency. Its parent company, Expedia Inc., owns several other brands, including, and TripAdvisor. It is difficult to generalize about the service that customers do (or do not) receive from Expedia. The best that can be said is that customers usually have a positive experience when booking with it. But every now and then, something goes terribly wrong. And when it does, Expedia usually does the right thing.

If you have a customer complaint, please read this before contacting the company.

Customer service resources

Customer service email form
Terms and conditions
Customer bill of rights
Customer support



Primary e-mail

Primary contact

Tucker Moodey
Senior vice president, customer operations
(425) 679-7200

Chief executive (*)

Dara Khosrowshahi
Chief executive officer
(425) 679-7200

What others have to say about Expedia

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.