Hartsfield-Jackson Atlanta International Airport
1030 Delta Blvd.
Atlanta, GA 30354-1989

(404) 715-2600
(800) 221-1212

How to get through to an operator: press “0″ three times or say “agent.”

Social media


Delta Air Lines has a reputation for lightning-fast response times via Twitter. After merging with Northwest Airlines, it has steadily improved in the customer service department.

If you have a customer complaint, please read this before contacting the company.

Customer service resources

Primary e-mail

Please use this form.

Primary contact

Jason Hausner

Director, Customer Care
(404) 773-0305
[email protected]

Secondary contact (*)

Heidi Gould
Manager, Customer Care
(404) 773-0305
[email protected]

Roger Salz, Director – Customer Solution Specialist – Executive Correspondence
Corporate Customer Care, Atlanta
[email protected]
Tel: 404-715-1483
Fax: 404-677-3745

Allison Ausband
Vice President, reservations sales and customer care
(404) 715-2600
[email protected]

Chief executive (*)

Richard Anderson
Chief executive officer
(404) 715-2600
[email protected]

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.