PO Box 72031
Richmond VA 23255-2031
Fax number for claim inquiries: (804) 673-1469
How to get through to an operator:
Calling from outside the country: contact local operator and request to make a collect call to (804) 281-5700
Allianz Travel Insurance (formerly Access America) is the travel insurance brand of Allianz Global Assistance USA, a unit of Allianz, one of the world’s largest insurance and financial services conglomerates.
For questions, remarks and complaints about Allianz Travel Insurance:
- Customer Support email: [email protected]
- Fax: (800) 346-9265 (Customer Service Inquiries)
- Supplier default: Call 1-866-807-3982 (toll free, 24 hours a day, seven days a week or email [email protected])
For fax correspondence, please make sure to include your confirmation number, policy number and/or claim number, if applicable
Vice President, Travel Services USA
Vice President of Communications
President and CEO, Allianz Global Assistance
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.