(TCI) is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, smart home automation and IPTV television.
How to reach a person at Telus Communication
Main: (604) 697-8044
Customer Service: 1-888-811-2323
Toll-free: 1-888-221-1687
Customer Service: 1-877-782-2384
Fax: 1-877-782-2924
Consumer Digital Protection –[email protected] or
[email protected]
Executive Customer Relations Team –[email protected]
Telus Communications Board of Directors –[email protected]
Contact the CEO of the company – [email protected]
Investor Relations – [email protected]
Telus Communication Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Telus Communication
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Telus Communication
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Telus Communication mailing address
510 W. Georgia St. 23rd Floor
Vancouver, British Columbia Canada V6B 0M3
http://www.telus.com/
A list of the senior management at Telus can be seen at
https://www.telus.com/en/about/leadership-team
Telus Communication executive customer service contacts
If all of these contacts fail and a person still can’t resolve their issue then they need to go though the Commission for Complaints for Telecom-Television Services here in Canada.
Commission for Complaints for Telecom-Television Services
P.O. Box 56067
Minto Place RO
Ottawa, Ontario
Canada, K1R 7Z1
Email: [email protected]
Website: https://www.ccts-cprst.ca/
Primary Contact
Zainul Mawji
Executive Vice-president and President, TELUS Consumer Solutions
510 W. Georgia St. 23rd Floor
Vancouver, British Columbia Canada V6B 0M3
[email protected]
Navin Arora
Executive Vice-president and President, TELUS Business Solutions
[email protected]
Tony Geheran
Executive Vice-president and Chief Operations Officer
[email protected]
Zainul Mawji
Executive Vice-president and President, TELUS Consumer Solutions
[email protected]
Secondary Contact
Jeff Puritt
TELUS International President and CEO
510 W. Georgia St. 23rd Floor
Vancouver, British Columbia Canada V6B 0M3
[email protected]
Jill Schnarr
Chief Communications u0026 Brand Officer
[email protected]
Jim Senko
Executive Vice-president and Chief Product Officer
510 W. Georgia St. 23rd Floor
Vancouver, British Columbia Canada V6B 0M3
[email protected]
Alternative email addresses: [email protected], [email protected] [email protected]
Andrea Wood
Chief Legal u0026 Governance Officer
[email protected]
Chief Executive
Darren Entwistle
CEO
510 W. Georgia St. 23rd Floor
Vancouver, British Columbia Canada V6B 0M3
[email protected]
Alternative email: [email protected]
How to get professional help with your Telus Communication problem
If you need help with Telus Communication, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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