TAP Air Portugal Customer Service Contacts

TAP Portugal is the flag carrier airline of Portugal headquartered at Lisbon Portela Airport which also serves as its hub.

How to reach a person at TAP Air Portugal

Customer Service : 1 (800) 221-7370

Toll Free : (800) 903-7914

International: +351 21 843 11 00

Baggage tracking: 1 (973) 624-6363

[email protected]

https://www.flytap.com/en-us/

TAP Air Portugal Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Complaints via fax should be sent to: (973) 854-6829

What you need to know about TAP Air Portugal

TAP is one of our most complained-about airlines. The airline was slow to refund tickets for flights canceled during the pandemic and often issued useless vouchers as compensation.

How to solve a problem with TAP Air Portugal

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

TAP Air Portugal mailing address

TAP Air Portugal executive customer service contacts