Sears Holdings Corporation

Sears Holdings Corporation’s subsidiary, Sears, is a chain of department and retail stores. Sears Holdings Corporation also owns Kmart.  Sears operates over 1,900 stores in the U.S.

3333 Beverly Road
Hoffman Estates, IL 60179
http://www.sears.com


Phone Contacts

Main: (847) 286-2500
Customer Service: (800) 349-4358

Fax:  (847) 286-8351


Email Contacts

searscares@searshc.com

 

 


Customer Service Resources

Questions about a purchase transaction, refund, or Sears in general:  (800) 549-4505, 8AM-11PM CST, 7 days a week (except holidays)

Comments, concerns, questions about product or service on Sears.com: (800) 349-4358 or (800) 697-3277, 8AM-11PM CST, 7 days a week (except holidays)


Social Media Contacts

Facebook
Twitter
Google Plus


Executive Contacts

If you contact the company by email, you should receive a substantive reply within one week. If you don't, it's safe to assume you're being ignored. Before you reach out to one of these managers, please review these FAQs, which will increase the odds of a successful appeal. Remember to start with the primary contact and work your way up the hierarchy. Don't just start with the CEO.

Primary Contact
Leena Munjal
Senior VP, Customer Experience and Integrated Retail
3333 Beverly Road
Hoffman Estates, IL 60179
lmunjal@searshc.com

Secondary Contact
Jeffrey A. Balagna
Executive Vice President
3333 Beverly Road
Hoffman Estates, IL 60179
jeff.balagna@searshc.com

Chief Executive
Edward Lampert
Chairman of the Board, Chief Executive Officer
3333 Beverly Road
Hoffman Estates, IL 60179
(847) 286-2500
ed.lampert@searshc.com


Researched by Peggy White-Davis and filed under .
Last updated: May 7, 2016.

The names, numbers and addresses were collected from publicly-available resources and are believed to be accurate at the time of the last update. Here's how we find our information. If you need to make a correction or change, please use this form.