Priceline is an online travel services company that operates six primary brands:,,,,, and OpenTable. Most Priceline complaints involve its restrictive “Name Your Own Price” bookings.

800 Connecticut Avenue
Norwalk, CT 06854

Phone Contacts

Main: (800) 774-2354
Customer Service: (203) 299-8000

How to get through to a person: Press 3 then 1 then #

Fax: (203)-595-0160

Email Contacts

Email addresses within Priceline’s customer service department are set up by industry. For example, if you have a hotel problem, you’ll get responses from You should start your query through Priceline’s email form.

Social Media Contacts

Google Plus

Executive Contacts

If you contact the company by email, you should receive an almost immediate return receipt, and a substantive reply within one week. If you don't, it's safe to assume you're being ignored. Before you reach out to one of these managers, please review these suggestions, which will increase the odds of a successful appeal.

Primary Contact
Lisa Gillingham
Senior Vice President Operations and Customer Service
800 Connecticut Avenue
Norwalk, CT 06854
(203) 299-8000

Another email she’s known to use is

Chief Executive
Chris Soder
Chief Executive Officer
800 Connecticut Avenue
Norwalk, CT 06854
(800) 774-2354

This address is reportedly bouncing. If you have a better one, please let us know.

Researched by Christopher Elliott and filed under .
Last updated: January 29, 2015.

The names, numbers and addresses were collected from publicly-available resources and are believed to be accurate at the time of the last update. Here's how we find our information. If you need to make a correction or change, please use this form.