Priceline is an online travel services company that operates six primary brands:,,,,, and OpenTable. Most Priceline complaints involve its restrictive “Name Your Own Price” bookings.

800 Connecticut Avenue
Norwalk, CT 06854

Phone Contacts

Customer Service: (800) 774-2354
Toll Free: (877) 477-5807

Fax: (203) 595-0160

Email Contacts

Email addresses within Priceline’s customer service department are set up by industry. For example, if you have a hotel problem, you’ll get responses from You should start your query through Priceline’s email form.

Social Media Contacts

Google Plus

Executive Contacts

If you contact the company by email, you should receive a substantive reply within one week. If you don't, it's safe to assume you're being ignored. Before you reach out to one of these managers, please review these FAQs, which will increase the odds of a successful appeal. Remember to start with the primary contact and work your way up the hierarchy. Don't just start with the CEO.

Primary Contact
Todd Provino
Senior Vice President, Customer Care
800 Connecticut Avenue
Norwalk, CT 06854

Chief Executive
Paul Hennessy
Chief Executive Officer
800 Connecticut Avenue
Norwalk, CT 06854

Researched by Christopher Elliott and filed under .
Last updated: May 15, 2016.

The names, numbers and addresses were collected from publicly-available resources and are believed to be accurate at the time of the last update. Here's how we find our information. If you need to make a correction or change, please use this form.