Visit the "manage booking" section on the Payless Car Rental website or call customer service. Changes can also be made through the mobile app.
Cancellation policies vary depending on the rate type. Generally, prepaid reservations have stricter cancellation policies, while pay-at-the-counter reservations offer more flexibility. Check your reservation details for specific terms.
You need a valid driver’s license, a credit or debit card in your name, and in some locations, an additional form of ID such as a passport. International renters may need an International Driving Permit.
Yes, Payless Car Rental offers several insurance options, including Collision Damage Waiver (CDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI). These can be added during the booking process or at the rental counter.
Contact the local Payless Car Rental location where you picked up the vehicle or call the customer service line at (800) 729-5377. For roadside assistance, the number should be provided in your rental agreement or inside the vehicle.
Yes, many Payless Car Rental locations offer after-hours return services. Check with the specific location for instructions on how to return the car after business hours.
Payless Car Rental typically offers two fuel options: Prepay for a full tank of gas at a competitive rate or return the car with the same amount of fuel as when you picked it up. If you do not refuel the car, you will be charged a higher rate for the missing fuel.
Renters generally need to be at least 21 years old. Renters under 25 may be subject to a young driver surcharge and may have restrictions on the types of vehicles they can rent.
Sign up on the Payless Car Rental website. Membership offers benefits such as faster reservations, exclusive offers, and special discounts.
Contact the rental location immediately if you leave an item in the car. Payless Car Rental will try to assist in recovering lost items, but the company is not responsible for personal belongings left in the vehicle.
Yes, you can extend your rental period, subject to vehicle availability and approval from Payless Car Rental. Contact customer service at (800) 729-5377 or email customerservice@paylesscar.com to arrange an extension.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published March 4, 2024. Updated March 23, 2026.
