Nordstrom

Nordstrom is a fashion retailer offering clothing, shoes, and accessories for men, women, and children.

Telephone
Main : (206) 628-2111
Customer Service : (888) 282-6060
International : (319) 846-4140
Email
Mailing address
1600 Seventh Avenue, Suite 2600
Seattle, WA 98101
Website
shop.nordstrom.com

What you need to know about Nordstrom

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Nordstrom

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Nordstrom customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Amy Sommerseth
VP Customer Care
Secondary
Fanya Chandler
President
Chief Executive
Pete E. Nordstrom

Frequently asked questions about Nordstrom

Yes, Nordstrom is a fashion retailer based in the United States. Its headquarters are in Seattle, Washington.
If you need to get in touch with Nordstrom about its credit or debit cards, call (800) 964-1800.
You can make a payment on your Nordstrom card by calling Nordstrom Credit Services at (800) 964-1800.
Nordstrom has stores across the United States and ships internationally.
If you have any questions about Nordstrom Rewards, call (888) 282-6060 from within the U.S. or +1-319-846-4140 from outside the country.
Yes, it's possible to shop at Nordstrom using various payment methods, including credit cards and cash, without a Nordstrom card.
Yes, you can make payments for Nordstrom purchases online by visiting its website or using its mobile app.
For eligible returns, Nordstrom offers refunds. Its return policy may vary depending on the item and purchase method.
The corporate headquarters of Nordstrom are at 1600 Seventh Avenue, Suite 2600, Seattle, WA 981011. What is the international number for Nordstrom? The international number for Nordstrom is +1-319-846-4140.

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