A prepaid wireless service in the United States that is part of T-Mobile US, Inc.
What you need to know about Metro by T-Mobile
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Metro by T-Mobile
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Metro by T-Mobile’s mailing address
12920 S.E. 38th Street
Bellevue, WA 98006
https://www.metropcs.com
Metro by T-Mobile’s executive customer service contacts
Primary Contact
David Carey
Executive Vice President of Corporate Services
12920 S.E. 38th Street
Bellevue, WA 98006
[email protected]
Secondary Contact
Callie Field
Sr. Vice President Customer Service
12920 S.E. 38th Street
Bellevue, WA 98006
[email protected]
Chief Executive
Mike Sievert
President and CEO
2250 Lakeside Blvd
[email protected]
(425) 378-4000
How to get professional help with your Metro by T-Mobile problem
If you need help with Metro by T-Mobile, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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