Marriott operates more than 4,000 hotel properties in over 80 countries and territories around the world. Its brands include Ritz-Carlton, BVLGARI Hotel & Resorts, JW Marriott, EDITION, Autograph Collection, Renaissance Hotels, AC Hotels by Marriott, Moxy Hotels, Marriott Hotels, Courtyard by Marriott, Protea Hotels, SpringHill Suites, Fairfield Inn & Suites, Residence Inn by Marriott, TownePlace Suites by Marriott, Marriott Executive Apartments, Gaylord Hotels and Marriott Vacation Club.

10400 Fernwood Rd.
Bethesda, MD 20817

Phone Contacts

Main: (301) 380-3000
Customer Service: (800) 535-4028
Toll Free: (888) 236-2427

Complaints are handled centrally by Marriott. The company has only one customer care phone number, where they disburse complaints according to facility, location and complaint or comment type.

Email Contacts

Customer Service Resources

Marriott Customer Care
1818 N 90th St
Omaha, NE 68114

(800) 535-4028

Social Media Contacts

Google Plus

Also, try the Marriott International Twitter account.

Executive Contacts

Primary Contact
Nell Williams
Senior Vice President, Global Sales and Customer Care
10400 Fernwood Rd.
Bethesda, MD 20817
(301) 380-2664

Secondary Contact

Chief Executive
Arne Sorenson
10400 Fernwood Rd.
Bethesda, MD 20817
(301) 380-3000 x3804364

Researched by Elise Negrin and filed under .
Last updated: October 22, 2015.

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