Enterprise owns the Alamo Rent A Car and National Car Rental brands. It generally offers a quality car rental product, although there are occasional complaints about overly vigilant damage claims.

The company handles customer service complaints by region. If you contact the company through its website, your correspondence will usually be referred to a supervisor in the area in which your rental took place.

600 Corporate Park Drive
St. Louis, MO 63105

Phone Contacts

Customer Service: (314) 512-5000
Toll Free: (800) 264-6350

Email Contacts


Customer contact main form

Customer Service Resources

(800) 264-6350
(800) 261-7331
Fax: (314) 512-4706

How to get through to a person.
Press 3 at prompt.

Email contact form

Social Media Contacts


Executive Contacts

Primary Contact
Steve Bloom
Senior Vice President of Enterprise Fleet Management and Car Sales
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-3930

Secondary Contact
Christine Taylor-Broughton
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5742

Chief Executive
Pamela M. Nicholson
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000 x 2070

An Enterprise contact notes that Nicholson is not in a “customer-facing” position and should not be contacted with customer service problems. We have agreed to note that.

What others have to say about Enterprise

Consumer Affairs
Best Car Rental Companies

Researched by Christopher Elliott and filed under .
Last updated: July 12, 2016.

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