Enterprise

Enterprise owns the Alamo Rent A Car and National Car Rental brands. It generally offers a quality car rental product, although there are occasional complaints about overly vigilant damage claims.

The company handles customer service complaints by region. If you contact the company through its website, your correspondence will usually be referred to a supervisor in the area in which your rental took place.

600 Corporate Park Drive
St. Louis, MO 63105
http://enterprise.com


Phone Contacts

Customer Service: (314) 512-5000
Toll Free: (800) 264-6350


Email Contacts

Care@enterprise.com

Customer contact main form


Customer Service Resources

(800) 264-6350
(800) 261-7331
Fax: (314) 512-4706

How to get through to a person.
Press 3 at prompt.

Email contact form


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Steve Bloom
Senior Vice President of Enterprise Fleet Management and Car Sales
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-3930
sbloom@erac.com

Secondary Contact
Christine Taylor-Broughton
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5742
christine.taylor-broughton@erac.com

Chief Executive
Pamela M. Nicholson
CEO
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000 x 2070
pamela.m.nicholson@ehi.com

An Enterprise contact notes that Nicholson is not in a “customer-facing” position and should not be contacted with customer service problems. We have agreed to note that.


What others have to say about Enterprise

Consumer Affairs
Viewpoints
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Researched by Christopher Elliott and filed under .
Last updated: July 12, 2016.