Electrolux

AB Electrolux is a multinational appliance manufacturer, headquartered in Stockholm. Frigidaire is an American consumer and commercial appliances brand subsidiary of Electrolux.

Telephone
Main : (877) 435-3287
Customer Service : (800) 896-9756
International : +46 8 738 6000
Mailing address
AB Electrolux
SE-105 45 Stockholm, Sweden
Website
electrolux.com/en

What you need to know about Electrolux

We receive regular complaints about Electrolux. Electrolux sold a broken washing machine to this consumer and implied that it is not their responsibility to sell working appliances, but only fix them. This consumer's fridge caught on fire and instead of Electrolux cleaning up their mess, it offered to replace a defective part. Electrolux also will not honor this consumer's microwave warranty after it stops working. The company couldn't repair its product. This customer’s Frigidaire oven has extreme temperature swings.

How to resolve a problem with Electrolux

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Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Electrolux customer service executives

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Primary
Ramona Scruggs Murray
Customer Service Manager
Fax: 706-868-2904
Chief Executive
Ricardo Cons
Chief Executive
Chief Executive
Yannick Fierling

Frequently asked questions about Electrolux

In the United States, you can reach Electrolux customer service through the following channels: General support: (877) 435-3287 (available Monday to Saturday, 8 a.m. to 8 p.m. Eastern time) Live chat
Electrolux remains known as “Electrolux.”
For washer- and dryer-related inquiries, call the general customer service number: (877) 435-3287.
Yes, Electrolux is still in operation.
Electrolux originated in Sweden.
No, Electrolux does not offer a lifetime warranty. Warranty duration varies by product type and region, but it typically ranges from one to two years.
For warranty-related inquiries, call the Electrolux Service and Warranty Hotline at (800) 265-8352.
Electrolux’s global headquarters location is 10200 David Taylor Dr, Charlotte, NC 28262.
Electrolux produces a wide range of household appliances, including refrigerators, dishwashers, washing machines and dryers, ovens and stoves, vacuum cleaners, air conditioners, and small kitchen appliances (such as blenders, coffee makers, etc.).
Electrolux owns several brands, including AEG, Frigidaire, Zanussi, and Anova (known for sous-vide precision cookers).

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