The Better Business Bureau (BBB) is a private nonprofit organization operating in the United States and Canada.
Better Business Bureau Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Better Business Bureau mailing address
3033 Wilson Blvd
600
Arlington, VA 22201
Better Business Bureau executive customer service contacts
Primary Contact
Kip Morse
Chief Executive Officer
3033 Wilson Blvd
600
Arlington, VA 22201
[email protected]
(703) 276-0100
Secondary Contact
Clayton Alexander
Suite 300
Arlington, VA 22201
[email protected]
Chief Executive
Mathew Fehling
President and Chief Executive Officer
1010 E. Missouri Avenue
Phoenix, AZ 85014-4585.
[email protected]
How can I contact Better Business Bureau (BBB) customer service?
Call (703) 276-0100 or send a message via the online form.
When is Better Business Bureau customer service available to take your call?
Better Business Bureau customer service is available 24/7.
Is the Better Business Bureau affiliated with a government agency?
The Better Business Bureau is not affiliated with any governmental agency.
How to get professional help with your Better Business Bureau problem
If you need help with Better Business Bureau, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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