Apple

Apple sells computers, music devices, music and phones. While the company addresses most grievances properly, one or two slip between the cracks. These contacts can help.

1 Infinite Loop
Cupertino, CA 95014-2083
http://www.apple.com


Phone Contacts

Main: (408) 996-1010
Toll Free: (800) 692-7753

How to get through to a person.
Press “0” at every promt.
Or press “**” immediately upon connection.
Or say “Operator” at the first prompt.


Customer Service Resources

Apple contact page
Apple support: general
Apple iTunes support

1-800-MY-APPLE (1-800-692-7753): General support
1-800 APL-CARE (1-800-275-2273): iPod, Mac and iPad technical support
1-800 MY-IPHONE (1-800-694-7466): iPhone technical support
Fax: (408) 974-4224

 


Social Media Contacts

Facebook

Apple does not maintain a Google+ or Twitter account. Our research team does not recommend contacting the company via social media.


Executive Contacts

If you contact the company by email, you should receive an almost immediate return receipt, and a substantive reply within one week. If you don't, it's safe to assume you're being ignored. Before you reach out to one of these managers, please review these suggestions, which will increase the odds of a successful appeal.

Primary Contact
Debbie Siek
Vice president of sales and service
1 Infinite Loop
Cupertino, CA 95014-2083
(408) 996-1010
[email protected]

Secondary Contact
Angela Ahrendts
Senior vice president, retail and online stores
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]

Chief Executive
Tim Cook
CEO
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]


Researched by Christopher Elliott and filed under .
Last updated: November 22, 2014.

The names, numbers and addresses were collected from publicly-available resources and are believed to be accurate at the time of the last update. Here's how we find our information. If you need to make a correction or change, please use this form.